Mohd Hisham Ahmad
Professional Portfolio

Supporting the design and positioning of enterprise infrastructure solutions across on-premises, hybrid and modern data centre environments.

• Work with customers and sales teams to understand infrastructure requirements, constraints and priorities.
• Develop solution approaches spanning compute, storage, virtualization, data protection and related platform capabilities.
• Prepare technical proposals, Bills of Materials, RFP responses and presentations that explain the recommended approach.
• Define assumptions, dependencies and risks so proposed solutions can be reviewed and handed over clearly.
• Collaborate with delivery teams and vendor partners to validate solution fit and support customer engagements.
• Conduct customer workshops and technical presentations, and participate in technology events to explain infrastructure solutions and engage with customers and partners.

Driving Google Cloud adoption across enterprise and public sector clients through technical consulting, presales engagement, and enablement.

• Engaged enterprise customers to understand business requirements and position Google Cloud solutions.
• Led proof-of-concept implementations demonstrating GCP value in real-world workloads.
• Designed and presented reference architectures tailored to industry and customer requirements.
• Conducted training sessions, workshops, and webinars to support cloud adoption and skill uplift.
• Collaborated with sales and partner ecosystems to drive migration and optimization opportunities.

Trusted technical consultant for enterprise and government clients focusing on data center modernization, DR, virtualization, and storage strategies.

• Designed and implemented server, storage, and virtualization solutions for diverse industries.
• Provided disaster recovery strategies and business continuity planning solutions.
• Delivered presentations, demonstrations, and proofs of concept for technical solutioning.
• Developed proposals, architecture designs, and quotations for client projects.
• Mentored junior consultants and contributed to team technical education.

Worked with account managers to deliver enterprise presales consultancy and technical enablement around HP infrastructure solutions.

• Delivered product and solution presentations to customers and partners.
• Designed solution architectures and generated technical proposals and quotations.
• Conducted proofs of concept and demonstrations on HP EVA Storage, Integrity Servers, and Blade Servers.
• Provided training and knowledge transfer sessions to partners and distributors.

Led consulting for contact center and enterprise IT projects across multiple large organizations.

• Designed solution architectures and developed proposals for clients including TM, Tabung Haji, RHB Bank, Telekom Malaysia, Perodua, and Petronas Dagangan.
• Managed project planning, delivery, risk mitigation, and stakeholder communication.
• Supervised technical consultants and ensured implementation success.
• Coordinated tender submissions and solution proposals for major enterprise accounts.

Supported Petronas Group Treasury Department and Mesralink Call Center systems.

• Maintained LAN/Novell/Notes environments, user management, and application support.
• Provided first and second-level support for Treasury applications and SWIFT systems.
• Supported contact center infrastructure and disaster recovery planning.

Provided IT support for call center and enterprise systems with focus on continuity and reliability.

• Administered NICE Voice Logger and Genesys Reporting & Database Servers.
• Developed, tested, and deployed Brio Reports for business operations.
• Maintained LAN systems, workstations, and backup operations.
• Participated in disaster recovery projects ensuring application continuity.